Check out answers to frequently asked questions below

Short story – Menu Champ runs on an Android tablet, connects wirelessly to your square reader and a bluetooth receipt printer. You connect YOUR square account to the system to receive money either in person or online. At the start of the day you log on, punch in where and when you are trading, and with what menu, and then hit the go button.

For the long version – check out our blog post here: https://menuchamp.com.au/how-does-it-all-work/

FAQ’s

What is Menu Champ?

Menu Champ is a POS software that allows you to allows customers to order online (or in person) and be advised of an accurate food ready time based on your cooking capacity and current order queue. Other systems allow you to throttle by number of orders per time period, however Menu Champ allows you to control how many items you can sell within a time period.

What does Menu Champ cost?

 $0 start up, $0 recurring subscription costs, $0 onboarding and training fee. We simply 1% of every order processed through the system which is taken from your credit card once a month. We also charge 10c per sms sent. There are still your usual square processing fees which you would be paying anyway – think of our system as a more sophisticated “skin” that sits on top of square. Cheap android tablet is around $500, bluetooth receipt printer around $250 and square reader around $60. We can help you source or you might even have these already. Sorry we don’t do apple devices due to software development restrictions on their platfom – its not us, its them.

What are the hardware and software requirements?

Currently Menu Champ POS runs as an android app, so you will need an android tablet. If you would like to print order tickets (highly recommended) you will need a wireless bluetooth 80mm receipt printer. You will also need a square account to process credit card transitions. We can help with all of the above.

How can customers pay me?

Customers pay either online via credit card, or in person using a square card reader, or cash.

What happens with the money and how often do I get paid?

Menu Champ uses the Square API to process transactions. Menu Champ does not at any stage hold any of your customers money. Your money is safely secured inside your Square account. Money is transferred to your account as per Squares system which is usually next business day. 

Can I use Menu champ for my (X,Y,Z) store?

Probably! Menu Champ was designed for food trucks and takeaway stores however the principal can be adapted to places like cafes, bars, nightclubs and more. Any business that could benefit from having an online pre-order and accurate wait time notification could use Menu Champ. Contact us for a chat.

How does the SMS marketing work?

Your customers details are captured at point of order, and then segmented into lists based on location where they have ordered. A use case would be if you set up in the same spot every Wednesday, just filter your customer list to those who have ordered from you before in that locaion and shoot them a text with your online ordering link! 

Does Menu Champ allow me to accept pre-orders?

Yes! Menu Champ allows you to accept pre-orders. If you know you are going to be busy, shoot a text or post on your socials your online ordering link and get your loyal fans to pre order in advance!

Can you help me set the system up initially?

Sure can! We offer free configuration and onboarding for our clients. We just need you to supply the information and we will get you up and running in no time at all. Contact us for more information. 

Any other questions? Contact us or View or demo!

See Menu Champ in Action

Watch a quick demo on how your customers could be ordering your food online. Complete with menu item categories, modifier sets, capacity management and automatic order ready time calculation based on a per item (not per order) capacity basis.